FLAX LINEN CLOTHING
How do I start shopping? From the left navigation bar, choose Missy or Generous Flax in either 2005, 2006 or 2007.
Appearing below that and in the middle of the screen will be subcategories of the different lines of FLAX that we carry.
Just start at the top and work your way down or go directly to the FLAX line of your choice. On each item is a "swatch"
link where you can see the colors that are available and based on availability, a picture of a model wearing the item
so you can see how it fits can be viewed by clicking on the sketch. If you are still having problems, just call our home
office 843-837-7439 9am - 5pm EST Monday through Friday and we will be happy to assist you.
Why do you only ship to the Credit Card Billing Address? These types of security measures are unfortunately
necessary in an online environment, where it is difficult to check someone's identity. In the physical world, sellers can
check someone's credit card and driver's license. In the online world, where simple and effective identification tools do
not yet exist, we have to take different precautions. We believe that these safety precautions are in the interest of all
Do we ship out of the United States? The answer is yes. Just call our home office at 843-837-7439 during office
hours (9am - 5pm EST Monday through Friday) and we will be happy to take your order.
I had 3 items in my cart, where did they go? The program will restart itself after 15 minutes of inactivity. If
this does not describe your problem, please email us at firstname.lastname@example.org to
describe your situation so that we may send it to our webmaster for a solution.
Do you do special orders? Click Here to view our policy
on special orders.
Is there anything I need to know about PayPal? When paying with PayPal, you must make sure follow the link to
return to our site for your order to be processed.
What is your return policy? Click Here to view it.
What is the difference between Missy and Generous FLAX? Missy sizes include Petite, Small, Medium and Large.
Generous sizes run 1G, 2G and 3G. Please see below for size chart.
How do the sizes run? Look below for the size chart. If you need anything measured, we will be happy to do so,
for up to three items, we just need to know the style and size of that item. With the shear volume of styles and sizes offered,
we are not able to provide the measurements for each item.
FLAX Clothing Size Chart
How can I get on the FLAX notification list? Just Click here
Do you carry Petite Flax? We do carry a few. Let us know if you need something specific.
Do you carry Generous Flax? Yes. Let us know if there is something specific you need.
What is FLAX? Click Here
What material is FLAX? We carry mostly the 100% Washable Linen line of FLAX but have started to buy other lines
which include Rayon, silk, Cottons and blends.
What does the "H" stand for? Handkerchief weight linen.
to view it.
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How to order online:
1. Select the category that you are looking for.
2. Select a subcategory.
3. Select an item, include the amount in the quantity box.
4. Choose the item's Size first then Color from the drop-down menus.
5. Select "Order" and that item will be placed in your shopping cart.
6. To continue shopping, choose your next item using steps 1-6 again.
7. If you are through shopping, select "Checkout" located in the shopping cart
9. Review your shopping cart contents. If any of the items on your order are not instock you will be notified
on this screen. If your order is correct, select "Checkout" again.
10. Log in if you are a previous customer or click "Register New Account", select "Submit".
11. Using the drop-down menu, select what shipping method you would like to use, select "Submit".
12. Review your order again and select "Submit".
13. Fill out your payment details and select "Submit". You must check the box agreeing to our policies before your order
can be processed.
14. Print page out for your records.
How to Fax/Phone Orders:
If you prefer, you may fax or phone in your order as follows:
To order by fax:
1. Add all the items to the shopping cart using the above steps 1-9.
2. Fill out your shipping information and Print Page
3. Select shipping method and select "Continue"
4. Review order, Print Page and select "Order Now"
5. Fill out your payment information and Print Page, DON'T click "Continue.
6. Take the 3 pages and fax them to (843) 785-7709.
As always, if we do not have a particular style, size or color in-stock, we may be able to get it for
you. All you have to do is email me at email@example.com with
the your name and phone number, style name, size and color preference.
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- * Please note: Colors and examples are a close facsimile and may vary.
- * When ordering, allow for stock outages and discontinued styles and colors.
- * Not responsible for typographical errors. Prices are subject to change without notice.
- A $5.00 shipping fee will be charged for split shipments for backordered items coming in excess of two weeks.
- * Sale items are non-returnable and non-exchangable.
- * Please note: If you are returning or canceling a Wish List, Pre-Order or Trunk Show item, we do not issue credits on credit cards.
Only exchanges and Online Gift Certificates are allowed.